Privacy Policy

At Real Forest Ltd. ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (reop.io), use our API, or engage with our services (the "Services").

1. Information We Collect

1.1 Personal Data (Account Information)

When you register as a User, Developer, or Client, we collect personally identifiable information, such as your name, email address, phone number, and password. This data is strictly for account management and authentication.

1.2 Real Estate Data (Public Data)

If you are a Developer, you may upload information regarding real estate projects, including location, pricing, floor plans, and amenities ("Project Data"). You acknowledge that the purpose of REOP is to make this Project Data publicly accessible via our API. Therefore, Project Data is not treated as confidential Personal Data.

1.3 Usage Data & Analytics

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our API (e.g., timestamps, endpoints accessed).

2. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and logon processes.
• To send you administrative information, such as updates to our terms, conditions, and policies.
• To protect our Services (e.g., monitoring API usage to prevent abuse or fraud).
• To respond to user inquiries and offer support.
• To aggregate statistical data to improve our Engine and Protocol.

3. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

• Public API Access: Project Data uploaded by verified developers is intentionally shared publicly through our API to third-party consumers (AI agents, marketplaces).
• Service Providers: We may share your Personal Data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., data hosting, email delivery).
• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your location (including the EU/EEA, UK, or California), you may have certain rights regarding your personal information, including:

• The right to request access and obtain a copy of your personal information.
• The right to request rectification or erasure of your personal information.
• The right to restrict the processing of your personal information.

To exercise these rights, please contact our Data Protection Officer (DPO) at dpo@realforest.com.

6. Third-Party Websites

The Services may contain links to third-party websites or services (e.g., developer websites). We are not responsible for the privacy practices or the content of third-party sites.

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

8. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at:

Email: dpo@realforest.com
Company: Real Forest Ltd.